
State Farm® Insurance Agent Kayla Milstead
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiannah Houlker
June 3, 2025
"I’ve been working with the agent Sara and she was awesome. She was quick to respond and help. She was able to provide me with detail information needed to continue and complete the process I was going through. Her timing was awesome. Her diligence in every move reassured me she was interested on a positive outcome for me. Thank you Sara!!! Sincerely TH"
"Thank you so much for taking the time to leave Sara a review! We appreciate your recognition of her efforts and are glad she could help you complete your process smoothly. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out!"
glenn stacey
May 23, 2025
"I thought purchasing insurance could be so quick, easy and affordable!! Sarahi was/is a pleasure to work with and very prompt answering my questions"
Luis Garzon
May 20, 2025
"Sara, Thank you so much for your help. You really impress me how you are doing business. You save me almost $1000 in my car insurance."
"Thank you for your wonderful feedback! We are so glad to hear that Sara was able to assist you and save you nearly $1,000 on your car insurance—that's fantastic! We pride ourselves on providing exceptional service, and it’s rewarding to know that our efforts are making a difference for our clients. If you have any more questions or need further assistance, please don’t hesitate to reach out."
Karin
May 15, 2025
"Kayla Milstead's office should win an award for being most helpful, most efficient, and friendliest!! It doesn't matter who answers the phone, they all provide stellar service. Today, I spoke with Sarahi Diaz and asked to change our son's car insurance. She took care of all the changes and provided new proof of insurance cards within minutes!!! She offers the highest standard of customer service. I'm glad we found this agency 3 years ago when we were shopping for insurance in Florida."
"We are truly honored by your kind words and thrilled to hear that you had such a positive experience with our team. Sarahi is indeed a star, and we’re glad she was able to assist you promptly with your son's car insurance changes. We strive to provide the highest standard of customer service, and it's rewarding to know that our efforts are appreciated. Thank you for choosing us as your insurance agency over the past three years—we're grateful to have you as part of our community!"
Sarahi Diaz
April 3, 2025
"Ask for sara"
moraima sanchez
March 13, 2025
"Gracias Sara, muy buena tu atención y rápida solución a mi situación"
滅竜Dragon Style1991
March 3, 2025
"Thank you ^.^b"
Craig Bonestroo
February 28, 2025
"Sol, did a great job getting our new car insured."
"Thank you so much for your wonderful review! We're thrilled to hear that Sol was able to assist you and make your experience a positive one. We’re proud to have team members like Sol who go above and beyond for our customers."
Kristina Pascale
February 24, 2025
"I have had State Farm for years and always have had amazing service. Today I had an issue that needed addressing and Sol jumped right in and got it done within minutes. Thanks for your help much appreciated"
"Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback truly brightens our day and motivates our team to continue providing excellent service. We appreciate your support and look forward to welcoming you back soon. If you need anything in the meantime, don’t hesitate to reach out!"
Eurin Paulino
February 11, 2025
"I had bad experience with insurances agents but Sara made it so easy for me to understand and she also look for the best deal. Sara thank you so much"
"Thank you for your Google review! We truly appreciate your feedback and are grateful for your support. If there's anything else we can do for you, please let us know!"
Felix Taveras
January 28, 2025
"Was great talking to answered the questions I ask and gave me some great advice as well. Thanks you for bringing me into the family. I hope, I never have to need you but happy to know you’re in my corner."
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Your support means a lot to our team, and we are grateful for your business. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon!"
Hector Alejandro Nuñez
January 28, 2025
"Agradezco el buen trato y profesionalidad con que fui atendido por Sara. Me explico todos los detalles de la póliza y encontro un exelente precio acorde a mis necesidades de cobertura."
Kait Smith
December 16, 2024
"They will give you the run around whenever you actually need to use the insurance. This branch never answers the phone or calls you back when you leave messages. I called for info and was given wrong info that led to multiple missed days of work. Do not go to kayla 😒 find another branch"
"I am sorry for the experience you had! We are only able to assist with claims however you would have to speak with a claims handler directly to get everything sorted! If you are having trouble with the claims process, you can also file on your app as well which we would be happy to assist with. Please feel free to call or text our office and we can walk you through that process to get everything handled for you! "
Velika Unleashed
December 11, 2024
"Sarahi Diaz is amazing. She was able to save me so much on my policy. I wish I'd switched sooner!"
"Thank you for your review! We are happy to know that Sarahi took care of you! If you need anything else please let us know! "
krishnappa sathyappa
December 10, 2024
"Called the office on Dec 6th 2024, and spoke to Solianice Melendez . Needed help on correcting my Home and Auto insurance policy/billing issues and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
"We are thrilled to hear that your experience with Sol met your expectations, and we will be sure to share your comments with her! I know she'll greatly appreciate it! Please let us know if you need anything further! "
katelyn
November 26, 2024
"I spoke with a young lady named sarah diaz she is so funny! and gave me a great deal for me and my kids I told her that she made my day! Great representative"
"Thank you very much for taking the time to leave such a positive review for Sara. Your kind words and feedback are greatly appreciated and serve as a wonderful testament to her hard work and dedication!"
Miya Brewton
November 19, 2024
"I can’t begin to describe how amazing this experience was with Sarahi. She has amazing customer service skills and made this process as smooth as possible. Thank You Soooooo much for your help!!!!!!"
"Sarahi will be happy to know you left her a review! Thank you for taking the time to do so! Please don't hesitate to reach out to anyone in the office if you need anything! Happy holidays to you and yours! "
Darrell Sons
November 8, 2024
"Kayla Milstead State farm, I called State farm for an auto quote. Not only was the price very affordable the service was exemplary. Sarah is a super star she handled all my concerns and explained my policy with the upmost professionalism. Sarah already made me feel that I am family, I always a good feeling to get a good price, it's a plus when you talk to someone who is pleasant and professional. Thank you Sarah."
Ruth Aquino
November 1, 2024
"Called the office on Oct 30, 2024 and spoke to Sol. Needed help on my auto insurance policy and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
"Thank you for taking the time to leave Sol a review. It means a lot to her! Please don't ever hesitate to reach out if you need anything or have any questions. We'll be happy to assist! Happy holidays! "
Rosie F
October 30, 2024
"Sarahi provided Great customer service and the assistance and savings we were looking for! Thank you! Recommend this State Farm office!!! Bert and Rosie Felipe"
"Thank you for taking the time to leave Sarahi a review. We're happy to have you a part of our State Farm family! Happy holidays to you and yours! "
Mar1 A
October 23, 2024
"Sol was very helpful and responsive to all my questions. She did a great job of following up on my issue and getting me the full answer. Thank you"
"Thank you for letting us know Sol was able to successfully assist you! If any other questions come up please don't hesitate to reach out! We aim to make all of our customers feel heard and have their problems resolved! We look forward to continuing working with you! "
Cristal Lugo
October 17, 2024
"Ms. Milstead was very kind and extremely helpful! She walked me through 3 quotes, so I could find what's best for me. Thank you again!"
"We're so happy for you to be a part of our family! Thank you for allowing us the opportunity to serve you and please let us know if there's anything we can do to help in the future! "
Troy Monroe
October 17, 2024
"I can not say enough about how amazing Kayla Milstead insurance company is! We had another agent who retired and we were then moved to their offce. Well it was the best thing that has happened because they are great.?I have had Sara working with our insurance with many cars we have and a home. Sara has been truly the best help with insurance we have ever had and I can honestly say that you get an answer to all things you need or ask. They get back to you right away and you never know how good an insurance company is till you need them! Well they were wonderful when I needed them and Sara is so kind. Kayla Milstead is excellent and her staff is a true reflection of just how great her business is. So if you want the best car and house insurance company…then call them now and talk about what all they have to help you because wjen I needed them they were there. Ps the after hours people with State Farm are good too! But esp because of Kayla insurance. Ask for Sara, she is the greatest in customer service and truly cares! I’m so thankful for her and the whole group there. I was with another agent for years before I found Kayla Milstead, and they can’t even kind of compare to hers. Excellent!! Thank you so much because you were there when needed! 🤗 PDN"
"Thank you! We are so happy to have met your needs! If you need anything in the future or if anything changes please don't hesitate to reach out to us so we can get you taken care of! "
Chryssi Velez
October 15, 2024
"La empleada Sara muy educada y buscando la mejor opción para el cliente la recomiendo"
Wall To Wall Paint Coverage, LLC.
October 11, 2024
"Thank you Sara, Help me resolve what matters most today Given me peace of mind look forward to doing businesses wonderful team."
"Thank you for your review! We'll be sure to let Sara know! If anything comes up please let us know! Happy holidays! "